Privacy policy

Drivista Limited, 24A Baggot Street Upper, Dublin 4 - D04 N528, Ireland, is the controller of the personal data collected on serviceentreprises.net. Contact: dpo@serviceentreprises.net.

Account data (email address, encrypted password), billing data (cardholder name, payment history — card numbers are processed exclusively by our payment provider and are never stored by us), usage data (searches performed, documents downloaded, connection logs) and support data (exchanges with customer service).

Provision of the service and subscription management (performance of the contract); billing and accounting obligations (legal obligation); fraud prevention and site security (legitimate interest); commercial communications about our services (consent, withdrawable at any time).

Account data: duration of the subscription, then 3 years after the last activity. Billing data: 10 years (accounting obligation). Connection logs: 12 months. Prospecting data: 3 years after the last contact.

Data is intended for the authorised internal departments of Drivista Limited and its processors: payment provider, hosting provider, emailing tool and support tool, all bound by data-processing agreements compliant with Article 28 of the GDPR. No data is sold to third parties. Data is hosted by Amazon Web Services; any transfer outside the European Union is governed by standard contractual clauses compliant with the GDPR.

Under the GDPR and the French Data Protection Act, you have the rights of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to set post-mortem directives. Exercise them by writing to dpo@serviceentreprises.net; reply within one month. You may also lodge a complaint with the CNIL (3 place de Fontenoy, 75007 Paris — cnil.fr).

The site sets cookies strictly necessary for its operation (session, cart, security), which are exempt from consent, and, subject to your consent collected via the banner provided for that purpose, audience-measurement cookies. You can change your preferences at any time via the “Manage cookies” link in the footer.

Exchanges with the site are encrypted (TLS). Passwords are stored in hashed form. Access to data is restricted to authorised staff and logged.